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Can I return a product?

Private customer that doesn't buy for shop or working activity, can return the product bought without penalty and without giving reason for the return. Right of withdrawal:

  • shall be exercised within 14 days from the day of receipt of the products
  • must be comunicated to Amlux within 14 days of receipt of the products by mail or registered letter (you must have a confirmation of receipt from Amlux)

Within 14 days the product must be returned at buyer's expense, in the original packages and in good condition.
If the withdrawal and return of the goods will be carried out in the manner indicated above, Amlux s.r.l. will refund you the value of the item you purchased, including shipping charges, in the same manner as you chose for payment within 14 days of the Customer's delivery of the merchandise. 

For further information please read the right of wthdrawal section.

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