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Frequently Asked Questions

Which credit or prepaid cards can I use?

Inside our website there are two ways to pay: with credit card or prepaid card. We can accept the following cards: MasterCard Maestro Visa Visa Electron American Expres...
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What about delivery time?

If we receive your order and your payment within 11.30 h we can send you the material the same day, Saturday and Sunday excluded. We can deliver normally in 5/8 working day in...
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Can I return a product?

Private customer that doesn't buy for shop or working activity, can return the product bought without penalty and without giving reason for the return. Right of withdrawal: ...
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How should I behave if I receive a damaged package?

In case of the receipt of a damaged package, you need to complain delivery writing on the delivery form reasons and "recive with reserve" and then the sign of the courier. Wi...
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What are the effects of UV rays on human body and materials?

All living organism would be seriously damaged by UV rays from the Sun if a good part of the radiation was not filtered by the Earth's atmosphere. The same goes for radiation ...
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OSRAM lamps for disinfection proposed by Amlux are ozone free?

YES, of course. OSRAM lamps for disinfection are ozone free. The german company has created a product with low environment impact that will allow you not to use other chemical...
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Osram Puritech lamps can be used like a generic lighting lamp?

No, it is not possible to use this type of product as a generica lamp. As stated by the same manufacturer, they cannot be exploited in this way because they emit high intensit...
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Are Osram germicidal lamps suitable for hotel and restaurant?

Yes, those produced by the well-known German brand are lamps suitable for sanitizing hotel and restaurant environments, but not only. Their use is particularly useful also for...
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